1. Introduction
Robonora ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation and advertising platform services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Use our services
- Contact us for support
- Subscribe to our communications
This information may include:
- Name and contact information (email, phone, address)
- Company information
- Payment and billing information
- Communication preferences
2.2 Automatically Collected Information
When you use our services, we may automatically collect certain information, including:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, features used)
- Cookies and similar tracking technologies
- Log files and analytics data
2.3 Lead Generation Data
In providing our lead generation services, we may collect and process:
- Publicly available business contact information
- Social media profile data (where publicly accessible)
- Website visitor behavior and engagement data
- Advertising campaign performance metrics
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our services
- Processing transactions and managing accounts
- Generating and delivering qualified leads
- Improving our services and developing new features
- Communicating with you about our services
- Complying with legal obligations
- Protecting against fraud and security threats
4. Information Sharing and Disclosure
4.1 Service Providers
We may share your information with third-party service providers who assist us in operating our platform, conducting business, or serving our users, provided they agree to keep this information confidential.
4.2 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4.4 Lead Data Sharing
Lead information generated through our services is shared with our clients as part of our core service offering. We ensure all lead data is obtained through legitimate means and complies with applicable privacy laws.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Lead generation data is typically retained for the duration of our client relationships and as required for business and legal purposes.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Right to access your personal information
- Right to correct inaccurate information
- Right to delete your personal information
- Right to restrict processing
- Right to data portability
- Right to opt-out of certain communications
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences, though disabling cookies may affect the functionality of our services.
9. Third-Party Links
Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: support@robonora.com
- Phone: +1 (228) 555-7890
- Address: 1402 S Washington Ave, Odessa, TX 79761-0000
14. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share, and the right to request deletion of your personal information.
15. European Privacy Rights
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, and data portability.